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Help With Mortgage Payments

Who may qualify, the types of mortgage assistance available, and how to find legitimate help before falling further behind.

Keeping up with a mortgage payment can become difficult after a job loss, reduction in income, unexpected expenses, medical costs, or another financial hardship.

If you are struggling to make your mortgage payments, there may be options that can help you avoid falling further behind or reduce the immediate financial pressure. Depending on your loan and circumstances, assistance may come through your mortgage servicer, state programs, federal programs, or housing counseling services.

The most important step is to act early. The Consumer Financial Protection Bureau recommends contacting your mortgage servicer as soon as you know you may have trouble making a payment.

Who May Qualify for Mortgage Assistance?

Mortgage assistance programs can have different requirements. Potential help may be available to homeowners who:

Eligibility depends on the specific program, mortgage, lender or servicer, location, and financial circumstances.

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Programs vary based on your mortgage, location, income, and financial hardship.

Types of Help With Mortgage Payments

Mortgage Assistance Programs

Some state programs may provide assistance to eligible homeowners experiencing financial hardship. The Homeowner Assistance Fund, for example, has provided assistance for eligible homeowners with expenses such as past-due mortgage payments, property taxes, insurance, utilities, and certain home repairs, although availability and requirements vary by state and program.

Mortgage Forbearance

Forbearance may temporarily pause or reduce mortgage payments during a financial hardship. However, the missed or reduced amount generally still has to be repaid later.

Repayment Plans

A repayment plan may allow you to gradually catch up on missed payments by adding part of the overdue amount to your regular monthly payment.

Loan Modification

Depending on your circumstances and loan, your servicer may offer a loan modification that changes certain terms of the mortgage to make payments more manageable.

FHA Loss Mitigation

Homeowners with FHA-insured mortgages may have access to specific loss-mitigation options designed to help borrowers experiencing financial hardship remain current or avoid foreclosure.

Housing Counseling

HUD-approved housing counselors can help homeowners understand available mortgage assistance options and work with their mortgage servicer. This assistance is available at no cost.

How to Get Help With Mortgage Payments

  1. Contact your mortgage servicer. The phone number is usually listed on your monthly mortgage statement.
  2. Explain your financial hardship. Tell the servicer why you are having difficulty making payments.
  3. Ask about hardship and loss-mitigation options. Options may include forbearance, repayment plans, or loan modification.
  4. Check whether your mortgage is government-backed. FHA, USDA, VA, Fannie Mae, and Freddie Mac loans may have specific assistance options.
  5. Check state homeowner assistance. Some states may have programs for eligible homeowners.
  6. Contact a HUD-approved housing counselor. A counselor can help you understand your options and communicate with your mortgage company.
  7. Keep records. Save applications, letters, payment records, and communications with your servicer.

Frequently Asked Questions

How can I get help with my mortgage payments?

Start by contacting your mortgage servicer and explaining your financial hardship. You can also contact a HUD-approved housing counselor for free assistance.

Is there government help for mortgage payments?

Some government and state programs may help eligible homeowners, but there is no single program available to everyone. Eligibility depends on the program, location, mortgage, and financial circumstances.

Can I get help if I am behind on my mortgage?

Possibly. Your mortgage servicer may offer options such as a repayment plan, forbearance, loan modification, or other loss-mitigation solutions.

Can I get help if I am about to lose my home?

Act quickly. Contact your mortgage servicer and a HUD-approved housing counselor. Free foreclosure-prevention assistance is available through HUD-approved counselors.

Does mortgage forbearance forgive my payments?

Generally, no. Forbearance can temporarily pause or reduce payments, but the missed or reduced payments generally remain owed and must be repaid under the terms of the arrangement.

Can I get mortgage help after losing my job?

A job loss may qualify as a financial hardship for some assistance options. Contact your servicer as soon as possible and explain the change in your income.

Can seniors get help with mortgage payments?

Seniors may qualify for mortgage assistance depending on their income, mortgage, location, and circumstances. Homeowners with reverse mortgages have separate rules and should seek appropriate housing counseling.

Can veterans get help with mortgage payments?

Veterans with VA-backed mortgages may have access to VA-specific assistance and should contact their mortgage servicer or VA for guidance if they are struggling to make payments.

Is mortgage assistance free?

HUD-approved housing counseling is available at no cost. Be cautious of companies demanding upfront fees or guaranteeing that they can stop foreclosure.

Helpful Tips

Do this

  • Contact your mortgage servicer before missing a payment if possible.
  • Explain your financial hardship clearly.
  • Ask about every available loss-mitigation option.
  • Check whether your loan is backed by FHA, VA, USDA, Fannie Mae, or Freddie Mac.
  • Look for state-specific homeowner assistance.
  • Use a HUD-approved housing counselor for free guidance.
  • Keep copies of every document you submit.
  • Do not ignore foreclosure notices or legal documents.

Common Mistakes to Avoid

Avoid this

  • Waiting until foreclosure proceedings have already started
  • Ignoring calls or letters from your mortgage servicer
  • Assuming there is no help available
  • Signing documents you do not understand
  • Stopping mortgage payments because a company tells you to
  • Assuming forbearance permanently eliminates missed payments

The CFPB specifically warns homeowners about foreclosure-relief scams, guarantee they can save your home, or tell you to stop making mortgage payments.

Additional Resources

You may also find support through:

CFPB mortgage hardship guidance
HUD-approved housing counselors
State Homeowner Assistance Fund programs
FHA loss-mitigation resources
VA, USDA, Fannie Mae, and Freddie Mac loan servicing
Your mortgage servicer's hardship department

Ready to Explore Your Options?

If your mortgage payment has become difficult to manage, exploring assistance early may help you understand what options are available. Checking eligibility is free, and program matching is free.

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